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Axis.FI Managed Services

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Self-Service Banking Solutions, Scoped to Your Institution

From equipment procurement to day-to-day operations, we deliver exactly the level of support your institution needs — across six core service areas.

Service 01

ATM Deployment & Management

We handle equipment procurement, site planning, installation, and full lifecycle management of your ATM fleet — working across major manufacturers so you're never locked into a single OEM.

  • Equipment sourcing and procurement, new or refreshed fleet
  • Site assessment, installation, and EMV-compliant deployment
  • Ongoing lifecycle management and end-of-life planning
Multi-vendor fleet support (Diebold, NCR, Hyosung & more)
10–14 day typical deployment window
EMV-ready, ADA-compliant installations

Service 02

ITM & Remote Teller Integration

Interactive Teller Machines let your institution extend teller hours and reach without adding branch headcount. We manage deployment, integration, and ongoing support of the remote-teller experience.

  • ITM deployment and video-teller technology integration
  • Coordination with remote-teller staffing models
  • Ongoing technical support and performance monitoring
Extended service hours without added branch staff
Supports complex transactions beyond standard ATMs
Integrated with core & teller platforms

Service 03

Cash Management Oversight

Idle cash sitting in a machine or vault earns nothing. We provide AI-driven cash forecasting with human oversight, designed to minimize idle-cash carrying costs and reduce downtime due to stock-outs.

  • Cash forecasting and load optimization by machine
  • Cash-in-transit coordination and scheduling oversight
  • Recycler-ready programs to reduce CIT trip frequency
Reduced idle-cash carrying cost
Fewer stock-outs, fewer emergency CIT runs
Works with your existing CIT provider

Service 04

Maintenance Administration & Vendor Coordination

Rather than juggling separate vendor service agreements, your institution is provided a single point of contact for first- and second-line maintenance, break-fix dispatch, and parts coordination across your entire fleet.

  • Single-contract, multivendor maintenance administration
  • First-line (cash/paper) and second-line (technical) coordination
  • Vendor performance tracking and SLA accountability
One contract instead of multiple OEM agreements
Break-fix dispatch & parts logistics handled for you
SLA-backed vendor accountability

Service 05

Remote Monitoring & Performance Reporting

Real-time monitoring flags issues before they cause downtime, and regular performance reporting gives your team full visibility into uptime, service response, and cash operations.

  • 24/7 uptime and health monitoring across the fleet
  • Predictive alerts ahead of failures where possible
  • Recurring performance reports for leadership and boards
24/7/365 remote monitoring coverage
Transparent, recurring performance reports
Data you can bring to your board or examiners

Service 06

Security & Compliance

We match your security protocols and compliance documentation to your institution's specific regulatory and operational requirements — reducing internal administrative burden.

  • Physical security and surveillance coordination
  • Fraud & skimming detection awareness support
  • Regulatory compliance documentation assistance
Reduced internal compliance administration
Coordinated fraud & skimming awareness
Documentation ready for examiners

Not Sure Which Level of Support You Need?

We'll assess your current fleet and operations, then scope a program that fits — from a single service to a fully managed channel.